Frequently Asked Questions
Wood sticks are the standard introductory stick. Wood sticks are commonly used on grass and turf surfaces but can be used on both indoor and outdoor surfaces such as gyms, tennis courts, and black tops. Wood sticks can be played with standard balls and GO Balls.
Plastic sticks are commonly used as the introductory stick in physical education classes. Plastic sticks can be used on indoor and outdoor surfaces and are highly encouraged to be played with GO Balls.
Selecting the appropriate size stick.
The proper stick size contributes to a fun and enjoyable introductory experience. On average, the field hockey stick should measure up to the height of the player’s hip.
Both right hand and left hand dominant players use the same stick. Due to this, right hand dominant players may have earlier success in passing and receiving, whereas the left hand dominant players may have earlier success in dribbling skills.
Plastic sticks are available in the following sizes: 24”, 28”, 32”, and 36”
Wood sticks are available in the following sizes: 26”, 28”, 30”, 32”, 34” & 36”
Sticks are color coded based on stick sizes. This is to assist players, coaches, and teachers in identifying the stick sizes on the go.
- 24” sticks are navy
- 26" sticks are royal
- 28” sticks are red
- 30” sticks are navy
- 32” sticks are royal
- 34" sticks are red
- 36" sticks are navy
- 38" sticks are royal
| Stick Size | Height |
| 36.5" + | 5'10" + |
| 36" | 5'1" - 5'9" |
| 34" | 4'7" - 5' |
| 32" | 4'4" - 4'6" |
| 30" | 4'1" - 4'3" |
| 28" | 4' and under |
This is due to a feature of the equipment shop. The total price is listed in smaller font on the item.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@dmcsport.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@dmcsport.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.